SUMMARY: 

A network operation center monitors the telecommunication network for alarms or certain conditions that may require special attention in order to avoid impact on network performance.

 

Trenchant provides experts who monitor power failures, communication line alarms and performance issues that may affect networks. NOCs are capable of analyzing problems, performing troubleshooting, communicating with site technicians and tracking problems until they are resolved.

 

Our designed network operation centers serve as the main focal point for software troubleshooting, software distribution, and updating router and domain name management in coordination with affiliated networks and performance monitoring. 

Network operation centers feature video walls and display significant alarm details, ongoing incidents and general network performance. We assign technicians to specific technology to ensure the appropriate level of expertise and timely resolution of issues and malfunctions and reduce outages.

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CORE COMPETENCIES: 

• Network Monitoring 

• Enterprise IT Support 

• Change Management 

• Architecture

• Network Infrastructure Maintenance and Growth 

• Operations Reporting & Analytics 

• MPLS, Frame Relay, ATM, and Other Legacy Support

• Cloud Systems Engineering Services

• Cisco UCS Virtual Environment

• BGP and Based Protocols

• Encryption and Tunneling

• VMWare Integration

• Circuit Optimization

• CPU Utilization

• Disk Utilization

• JIIE Utilization

• SAN

 

NAICS CODES: 

• 541519

• 541990

• 51731